Ecommerce Email Marketing Strategy- Kapiva

Brand: Kapiva

Industry: Ecommerce, Health (Ayurveda)

Objective: To engage and convert people in the email database with personalized content and automated email flows

Key Initiatives:

Strategized and led a team of writers and designers to turn around over 40-50+ email designs every month related to different categories:

  • Trigger-based email flows: Product viewed, not added to cart; Abandoned cart; Payment failure, Order placement, Order completion.
  • Post-purchase email flows based on products and the solution category
  • Welcome email
  • Milestone emails- 3 orders, 5 orders, 7 orders
  • Monthly theme-based email campaigns around solution categories- weight loss, men’s health, hair care, chronic care, skin care, etc.
  • New product launch emails
  • Sales and discount-led emails- Monthly sale, Payday sale, Festive sales, Happy Hours, Free Shipping Weekend

Email Portfolio Gallery:

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